Celebrate 2023 @ Sonic
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Careers at SONIC - Job Descriptions
For more than 50 years . . .
For more than 50 years, SONIC Corp. has built the largest chain of drive-in restaurants in America. Although our food is super tasty, we know that the “secret sauce” to our success is our speedy service from friendly carhops and heaping helpings of fun and personality. So take a cruise through our site to learn more about joining our team.
- Are you a career-oriented person?
- Can you work hard and have fun at the same time?
- Do you think roller skates are cool?
Drive-In Careers
Are you looking for a fun and challenging career path? How about the opportunity to go into business for yourself? Then take a look at Sonic!
Open Positions
Have you decided that you’re ready to take the next step and apply to join the SONIC family? Check out our job listings for open positions near you.
Drive-In Positions
Drive-In Multi-Unit Managers/Operators and crew, including Sonic's famous roller-skating Carhops, are constantly on the go and have a commitment to excellent customer service.
Supervisors, kitchen crew, and carhops like you make each Sonic run as smooth as banana shake, as fast as a pair of roller skates, as hot as a SuperSONIC® Jalapeno Cheeseburger, as...
we can do this all day.
See Yourself Working at SONIC
At Sonic, we value:
- Respect for everyone touched by the Sonic brand.
- Entrepreneurial spirit and the power of the individual.
- Importance of relationships as a way of life.
- Doing different, special and better things to surprise and delight everyone touched by the Sonic brand.
Our mission it to become America's most loved restaurant brand.
Career Development
Are you looking for a fun and challenging career path? How about the opportunity to go into business for yourself? Do you think roller skates are cool? Then take a look at Sonic!
Drive-In Multi-Unit Managers/Operators and crew, including Sonic's famous roller-skating Carhops, have excellent training and development opportunities. Plus, they work in an environment with flexible scheduling and awesome food. Where else can you skate and work at the same time?
Kitchen Cook & Prep - Job Description:
At Sonic, we value:
· Respect for everyone touched by the Sonic brand.
· Entrepreneurial spirit and the power of the individual.
· Importance of relationships as a way of life.
· Doing different, special and better things to surprise and delight everyone touched by the Sonic brand.
Crew Member – Kitchen Cook and Prep Summary:
Prepares quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In.
Immediate Supervisor: Manager On Duty
Status: Hourly, Non-Exempt
Responsibilities of Crew Member – Kitchen Cook and Prep Includes:
Essential job duties:
· Performs the Back of the House Basic Stations (Back Swamp, Grill, and Food Prep) as needed and depending on store volume, during a shift to ensure that preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.
· Prepares food by cutting and chopping food items and cooking on grill or in fryers.
· Prepares food orders efficiently within 2-3 minute time frame.
· Moves food product weighing up to 50 lbs into freezer and shelves stacked from floor to ceiling.
· Routinely disposes of trash by transporting bags outside and into dumpsters.
· Cleans all areas of drive-in, including mopping, sweeping, washing dishes, wiping counter-tops and emptying used grease.
· Performs frequent washing and sanitizing of: food areas, food preparation tools, and hands.
Additional duties:
· Displays the importance of placing guests’ needs first on a consistent basis.
· Responds to guests requests in a respectful manner. Promptly reports complaints to a member of the drive-in management team.
· Wears required uniform and appropriate personal protective equipment as outlined in the Sonic Drive-In operations manual.
· Performs other job related duties as assigned or required.
QUALIFICATIONS AND JOB REQUIREMENTS:
· Effective communication skills
· Basic math and basic reading skills
· Ability to follow directions
· Ability to work irregular hours, nights, weekends and holidays
· Complies with all Sonic Drive-In Policies and Procedures, and all health and sanitation laws and regulations.
· Successfully completes and follows requirements of all STAR certification and other Sonic Drive-In training programs.
· Continuous standing, bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging, preparing or packaging menu items and/or cleaning.
· General knowledge and understanding of the restaurant industry or retail operations preferred, but not required.
Environment:
· Frequent exposure to heat and hot liquid shortening while cooking.
· Frequent exposure to freezer when stocking food items.
· Occasional exposure to extreme temperatures based on variable weather conditions.
CarHop Waiter - Job Description:
Long before the convenience of drive-through service became a common feature of fast food restaurants, restaurants called drive-ins were all the rage. Instead of having to go inside to dine, these restaurants, which usually specialized in affordable hot sandwiches, French fries and ice cream-based drinks, had a crew of waiters and waitresses who took orders from the driver of the car as it was parked under an awning to protect it from the sun and other weather. These servers, called car hops, usually wore roller skates to increase their efficiency
and provide entertainment to the customers. Most major cities still have at least one drive-in that provides car hops to serve customers in their cars.
Skill Requirements
· The most unique skill required for this job is frequently the ability to roller skate and serve food at the same time. Some drive-ins have car hops that walk to cars to deliver food. Car hops also need to have good communication and math skills to interact with customers and process their payments. The ability to accurately take and fill orders in a friendly manner is necessary to be a car hop.
Job Duties
· Carrying trays filled with food and drinks is the main jobs duty of a car hop. She is expected to check orders for accuracy before presenting them to customers. If customers have complaints, she is required to alert management. When customers are finished with their meals, car hops remove their trays and food packaging materials.
Work Conditions
· Car hops have to be in good physical condition to lift and transport heavy trays. Most of their job is spent standing and walking. Bending and stretching is required to retrieve food from pick-up windows and counters. They must perform their jobs in all types of weather and typically work in shifts that include nights and weekends. Car hops are commonly required to wear uniforms provided by the company for which they work.
Educational Requirements
· There are no educational requirements for this job, although candidates are expected to be proficient in basic math and English. Car hops are frequently still in high school and work part-time. Customer service skills gained in previous positions is preferred by some employers.
QUALIFICATIONS AND JOB REQUIREMENTS:
• Effective communication skills
• Basic math and basic reading skills
• Ability to follow directions
• Ability to work irregular hours, nights, weekends and holidays
• Complies with all Sonic Drive-In policies and procedures, and all health and sanitation laws and regulations
• Successfully completes and follows requirements of all STAR certification and other Sonic Drive-In training
programs.
• Continuous standing, bending, stooping, lifting, stretching and frequent over-head lifting will be required when
staging, preparing or packaging menu items and/or cleaning.
• Frequent moving in and out of drive-in when delivering food.
• General knowledge and understanding of the restaurant industry or retail operations preferred, but not required.
ENVIRONMENT: Exposure to extreme temperatures based on variable weather conditions.
SONIC MISSION STATEMENT: To become America’s most-loved restaurant brand.
SONIC CORE VALUES
At Sonic, we value:
• Respect for everyone touched by the Sonic brand.
• Entrepreneurial spirit and the power of the individual.
• Importance of relationships as a way of life.
• Doing different, special and better things to surprise and delight everyone touched by the
Sonic brand.
Assistant Manager Job Description:
POSITION: ASSISTANT MANAGER
IMMEDIATE SUPERVISOR: WORKING PARTNER/GENERAL MANAGER
STATUS: HOURLY, NON-EXEMPT
GENERAL PURPOSE OF POSITION: Assists in managing the operations of a Sonic Drive-In and assumes responsibility for drive-in operations in the absence of other management. Trains and supports the drive-in employees in order to provide quality food in a clean, safe and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In.
ESSENTIAL JOB DUTIES:
1. Manages, trains, monitors and coaches crew members, carhops and skating carhops.
2. Directs and assigns drive-in employees to perform all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop and if applicable Drive-Thru) as needed and depending on store volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.
3. Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices. Takes appropriate action to address employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to his/her immediate supervisor.
4. Performs opening and/or closing duties in compliance with Sonic Drive-In policies and procedures.
5. Monitors and makes appropriate adjustments to staffing levels during assigned shift.
6. Monitors and maintains inventory levels and food cost control during assigned shift and completes weekly inventory as needed.
7. Completes assigned administrative duties timely and accurately. Assists in maintaining files, records and all required
documentation.
8. Reinforces the importance of placing guests’ needs first to drive-in employees on a consistent basis.
9. Immediately responds to guest requests in a respectful manner. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
ADDITIONAL DUTIES:
• Performs all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard,
Expeditor, Food Prep, and if applicable Drive-Thru) as needed and depending on store volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.
• Operates switchboard and records customer order, repeats order in a clear and understandable manner.
• Operates Drive-Thru window and sales register and makes accurate change quickly and efficiently.
• Prepares fountain drinks and ice cream items.
• Prepares food by cutting and chopping food items and cooking on grill or in fryers.
• Prepares food orders efficiently within 2-3 minute time frame.
• Packages all menu items into bags or trays and places drink orders into drink carrier.
• Serves food to customers in an efficient manner as necessary when working in other Basic Stations.
• Occasionally moves food product weighing up to 50 lbs into freezer and shelves stacked from floor to ceiling.
• Occasionally disposes of trash by transporting bags outside and into dumpsters.
• Occasionally cleans areas of drive-in, including mopping, sweeping, washing dishes, wiping counter-tops and emptying
used grease.
• Complies with all federal, state and local wage and hour laws and labor and employment laws.
• Wears required uniform and appropriate personal protective equipment as outlined in the Sonic Drive-In operations manual.
• Performs frequent washing and sanitizing of: food areas, food preparation tools, and hands.
• Performs other job-related duties as assigned or required.
QUALIFICATIONS AND JOB REQUIREMENTS:
• General knowledge and understanding of the restaurant industry or retail operations required. Six months of restaurant
management experience (QSR) or one year entry level retail management experience required.
• Experience running shifts without supervision
• Effective communication skills
• Basic math and basic reading skills
• Basic computer skills
• Ability to follow directions
• Ability to work irregular hours, nights, weekends and holidays
• Ability to multi-task
• Ability to successfully solve problems
• Works with autonomy once given direction
• Complies with all Sonic Drive-In Policies and Procedures, and all health and sanitation laws
and regulations
• Successfully completes and follows requirements of all STAR certification and other Sonic Drive-In training programs.
• Continuous standing, bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging,
preparing or packaging menu items and/or cleaning.
ENVIRONMENT: Frequent exposure to heat and hot liquid shortening while cooking. Frequent exposure to freezer when stocking food items. Occasional exposure to extreme temperatures based on variable weather conditions.
SONIC MISSION STATEMENT: To become America’s most-loved restaurant brand
SONIC CORE VALUES
At Sonic, we value:
• Respect for everyone touched by the Sonic brand.
• Entrepreneurial spirit and the power of the individual.
• Importance of relationships as a way of life.
• Doing different, special and better things to surprise and delight everyone touched by the Sonic brand.
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